Customer service


From the moment your account is created we will allocate your business a position within our fixed weekly distribution schedules. These schedules will automatically trigger a weekly telephone call 24 hours prior to your order arriving, from our engaging tele-sales team who will attentively guide you through the ordering process. Whether it's advising you on best - selling lines, seasonal offers or information on your recent orders....We're here to help.

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Our dedicated distribution team will safely deliver your order to you in rain, wind, sleet or snow. Ian and his team of experienced drivers not only know how to handle the product, but they care how it arrives at your front door.
Our fleet of fully livered vehicles deliver across the United Kingdom spreading joy at every drop and due to our dynamic route planning we make sure that the only footprint that Fatherson Bakery leaves is a positive one.